Our Process •

Spinnaker strives to meet and exceed each client’s strategic project requirements, without compromising on delivery or support.

Spinnaker’s development process:

  • Utilizes a project based organizational model based on PMI (Project Management Institute) principles.
  • Is based on industry standard software development methodologies such as MSF (Microsoft Solution Framework) and RUP (Rational Unified Process)
  • Includes strong quality assurance program thorough documented steps and procedures.
  • Comprehensive testing throughout the complete project lifecycle.
  • Supports implemented projects by adhering to ITIL and MOF (Microsoft Operational Framework) principles

Spinnaker has a strong commitment and rich heritage in creating practical business value that fully satisfies our customers. With a strong cooperative relationship, our customers are able to fully leverage the power of our model. We view our relationship with our customers as one unified team that works together to ensure that our customer receives the highest quality deliverable at the lowest possible cost.

We recognize the importance of quality communication as a vital success factor in all of our development engagements. Our project team makes a consistent effort to ensure that all project communication goes smoothly, by providing:


  • Close collaboration with our customer to get a better understanding of the business and project requirements
  • A secure and efficient communication environment for all team members
  • Specialized information infrastructure and effective communication tools for knowledge and project management.

Collaboration and project management tools used in a particular project are tailored to the specific needs of the client and vary from industry recognized Microsoft Project Server and Microsoft Share Point Portal, to custom Spinnaker Project Office infrastructure.

Quality Assurance & Testing: Spinnaker’s development process includes strong quality assurance program thorough documented steps and procedures in our development process. Testing process is implemented through complete project lifecycle, including unit, integration, system and acceptance tests, documented and tracked with standard tools and techniques. All those activities follow well-known CMM-SW and ISO 9000:2000 principles.


Process Improvement: Software Engineering Center implements continual Software Process Improvement program on organization level based on ISO 15504 (SPICE) principles, through software process improvement projects. That provides sustained quality of future project implementation. Because of this process, Spinnaker is able to effectively manage the complexity of development projects.

Support: Support of implemented project follows ITIL and MOF (Microsoft Operational Framework) principles, including controlled and documented incident management, problem resolution and change management process.

In accordance with the best practice of Object Oriented Development, the experts of our Software Engineering Centre, are using Design and Implementation Patterns and the best practice guidelines in order to implement the appropriate technologies (Microsoft .NET Framework, Microsoft Office Development, J2EE, IBM WebSphere, etc.), allowing for positioning of appropriate technology in accordance to specific client requirements (needs, quality, budget, time).

Our Team

Spinnaker’s Software Engineering Center is a growing development team, comprised of over 50 well-educated, highly-skilled experts, able to provide our customers with superb value; high-quality, relevant technology; customized systems; on-time service; support and easy to use innovative solutions... + View detailed

Key Differentiators

Delivery Based Pricing Model: Spinnakers innovative pricing model gives clients more control over a project by pricing project deliverables in advance. Unlike other companies that charge for man-hours or resources, Spinnaker works with the client to first define a set of specific project deliverables... + View detailed